Join Dutch Bros Coffee for a Shot of Employee Experience with Room for Biz Growth!
- Oct 18 2022
- @ 1:00 pm EDT
- 60 Min.
-
Presented by
-
Sponsored by
Watch the webinar
Join Dutch Bros Coffee for a Shot of Employee Experience with Room for Biz Growth!
- Oct 18 2022
- @ 1:00 pm EDT
- 60 Min.
-
Presented by
-
Sponsored by
Join Dutch Bros Coffee for a Shot of Employee Experience with Room for Biz Growth!
Attraction, engagement, retention. All are significant challenges facing organizations right now and they all come down to one overarching factor: the employee experience. Employees want a double shot of feeling valued, having an impact, and knowing you care, but hold the gimmicks.
Join us as we dive into the role employee experience plays in driving growth and how organizations can start making small changes with venti-sized payoffs. We’ll be joined by both Kevin Hopper, Director of Learning, and Joan Campbell, Senior Manager of Field Learning of Dutch Bros Coffee, who’ll be giving insight into how Dutch Bros has become one of the fastest growing coffee chains in the U.S. thanks to their unparalleled approach to the employee experience.
Kevin Hopper, Director of Learning, and Joan Campbell, Senior Manager of Field Learning of Dutch Bros Coffee, will share how they have been able to:
- Provide learning options for professional and personal growth
- Allow for training flexibility based on what content their operators think is most relevant
- Get people excited to learn and teach their fellow "broistas"
- Improve the customer experience as a byproduct of their excellent employee experience, and more
Recommend this read to your friends and #shareknowledge!
Watch the webinar
Speakers
Joan Campbell
Joan is the Senior Manager of Field Learning at Dutch Bros, working with Kevin to train over 20,000 Broistas to serve millions of drinks every day. For the past decade, she's been honing her skills in the online learning space, from community colleges to corporate, but credits her time as a classroom teacher for her deep understanding of how learning happens. Joan earned her Master's of...
Kevin Hopper
As the Director of Learning, Kevin leads the strategy and direction of training and education for Dutch Bros. He brings over 7 years of experience as an educator, facilitator, consultant, coach, and leader. Kevin earned a Master's in Organizational Leadership from Gonzaga University and has previous experience serving as the Associate Director of the Leadership Institute at Stanford University. Kevin reminds us that through developing self...
Michelle Sullivan | VP Marketing Communications, Schoox
Michelle is a learning and talent management industry veteran. Prior to Schoox she served in senior marketing roles at Training Orchestra, NetDimensions and Plateau Systems (now SAP SuccessFactors). She’s passionate about helping organizations discover the ways learning can help them to meet their mission and achieve their objectives. Michelle loves to travel and is looking forward to adding new countries to her list of...
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